Returns & Exchanges
Last updated: June 2026
At GAGUGAGU, your satisfaction is our top priority. If you're not completely in love with your nails, we've got you covered.
Free returns & exchanges on all US orders — no questions asked.
Return Policy
We accept returns within 30 days of delivery. Items must be unworn and in their original packaging.
How to Start a Return
- Contact us at hello@gagugagu.com with your order number
- Pack your items securely in the original packaging
- Ship using the prepaid return label we provide
- Refund processed within 5–7 business days after we receive your package
Exchanges
Exchanges are free and easy. Let us know what you'd like instead when you contact us.
Refunds
Refunds are issued to your original payment method within 5–10 business days.
